Recall Notice - 7/14/2025

UPDATE 7/16/2025 

Aloha ʻohana,

Thank you for your patience and your ongoing support. We wanted to share the latest on our July 14, 2025 recall:

  • Recall Status: The recall remains in effect .

  • Safety Update: To date, we’ve received no reports of customer issues.

  • Recovery Progress:

    • Hilo route: 82% of affected product retrieved

    • Waimea route: 93% retrieved

    • Kona route: Final count pending—update coming later today

  • More Information: You can find full updates and the official recall notice on our website: https://www.bakeshophawaii.com/pages/recall-notice-7-14-2025

Important—Refunds & Exchanges:
If you purchased any item with a yellow tag dated 7/22/25 from Monday, please contact us so we can refund you and exchange the product.
• Call: 808‑480‑3707
• Email: zkennedy@bakeshophawaii.com

This is the first recall in Pūnalu‘u Bake Shop’s history, and we took this step out of an abundance of caution—even though the actual risk was very low. Our commitment has always been to serve you safely and transparently.

Mahalo nui loa to everyone who has shared our notice, returned product, and sent words of encouragement. Your kindness and trust mean the world to us.

With gratitude,
Zach Kennedy
General Manager
Pūnalu‘u Bake Shop